Managing Email and Email Templates

The Producer Portal can send email messages to your customers and create email templates for your account to use to communicate about new entitlements, or other events.

Email messages can be generated automatically based on certain event triggers or generated manually as needed. Through the Administer menu, you can send email messages and also create, modify, or delete email templates.

If FlexNet Operations is running in an Amazon Web Services (AWS) environment, FlexNet Operations can only send emails to addresses and domains that have been verified by AWS beforehand. For more information and procedural information, see section Verifying Email Addresses and Domains (AWS Only).

 

Topic	Description
Managing Email	Explains how to manage the email messages sent via the Producer Portal. Managing Email includes the following subtopics: • Verifying Email Addresses and Domains (AWS Only) • Creating a Download Package Notification • Creating a File Notification • List Sent Emails • View Sent Emails • Resend Email
Managing Email Templates	Shows how to manage your account’s email templates. Managing Email Templates includes the following subtopics: • About Email Templates • Listing Email Templates • Adding Email Templates • Viewing Email Templates • Editing an Email Template
Prevent Blocking of Email Sent by FlexNet Operations	Describes the "best practice" for preventing the rejection of emails that are sent by FlexNet Operations on behalf of an email server belonging to a FlexNet Operations tenant. Steps involve: • Authorizing FlexNet Operations to Send Email on Behalf of the Your Email Server • Configuring the Email Template

See Also

Viewing Emails Related to a Download Package

Creating an Email Notification for a Download Package

Viewing Emails Related to a File

Creating an Email Notification for a File