Configuring the Email Template
As a final step in configuring FlexNet Operations to send emails on your behalf, you must configure the email template to specify your email address.
To configure the email template with your email address
| 1. | In the Producer Portal, click Administer and then select Templates in the Email section to open the list of available email templates. |
| 2. | Click the link for the email template that will be used to generate the email sent to the end user. |
The View Email Template page is displayed showing details for the selected template.
| 3. | Select Edit > Edit Definition to open the Edit Email Template Definition page. |
| 4. | In the From field, enter your email address (ensuring the email server used by this address is identified by an IP address in the SPF file). |
| 5. | (Optional) In the Reply To field, enter the same email address provided in the previous step (or an email address belonging to the same domain). |
| 6. | Save the edits. |
Now when an email generated from this template is sent by FlexNet Operations on behalf your email server, the email will successfully reach the recipient. The recipient will see the sender address as your email address.