Creating an Email Notification for a Download Package

You can create an email notification for the download packages from the View Download Package page.

Tip:To successfully send an email notification for a download package, the default variation of the Update Notification Email template must be active and permitted to send messages (Will Email Be Sent set to Yes).

To create a notification email for a download package

1. On the View Download Package page, click Edit > Notify. This link opens the Create Notification Email by Download Package page.
2. Set Distribution List Options for the email message.

Setting

Description

Effective Date

The first date (inclusive) that this entitlement is available to the end user.

Include Expired Entitlements

Determines whether or not to include expired entitlements in the distribution list. By default, only users with active entitlements are included in the distribution list.

Exclude Email Filters

Allows you to identify specific email addresses or email address ranges to exclude from the distribution list. For a single address, type the address in the space provided. For multiple addresses, add a comma-separated list of email addresses in the space provided. Use an asterisk as a wildcard to exclude ranges of email addresses. For example, *@somedomain.com, *.edu.

Limit to Countries

Restricts the delivery of notifications to countries identified by their two-character country code. Use a comma-separated list of country codes to permit delivery to multiple countries. For example, specifying US,FR permits notification delivery to users in the United States and France.

When no country codes are specified, FlexNet Operations places no notification delivery restrictions based on the recipient’s country.

Send Separate Email for Each Download Package

Determines whether to send a single message for all download packages (when multiple download packages have been selected) or to send a separate message for each download package.

Send Email Immediately

Determines whether the message is sent as soon as it is created or sent later. If you select this check box, the Producer Portal sends the message as soon as you click Create on this page. Do not use this option if you want to modify the message before it is sent.

3. Choose an Email Template variation for this message.

Download Package notification messages use the Update Notification Email template. Select any active variation of that template for the download package notification.

Tip:You can manage your email templates in the Producer Portal. For more information about email templates, see Managing Email Templates.

4. Click Create. The Producer Portal creates the email message for the download packages you specified, using the settings you provided, and shows the View Email page.
5. On the View Email page, click Edit > Send Email. The Producer Portal opens the Send Email page.
6. On the Send Email page, choose to send the email or schedule its delivery.
To send immediately, click Send.
To schedule delivery for a later date,
1. Click Queue to be sent at.
2. Set the Send Date.
3. Specify the Send Time (24-hour format).
4. Click Send.

The Producer Portal sends the email notification.

Note:For more information about managing email messages and email templates, see Managing Email and Email Templates.

See Also