Creating an Email Notification for a File

You can create an email notification for the download packages that include the current file. (You cannot create an email notification for a file that is not associated with a download package.)

To create a notification email for a file

On the View File page, click Edit > Notify. This link opens the Create Notification Email by File page, which lists the download packages with which the file is associated.

In the Download Packages and Files list, select the check box for the download packages for which you want to create the notification email.

Click Create. The Create Notification Email by File page shows Distribution List Options and Choose an Email Template sections.

Set Distribution List Options for the notification email message.

Setting

Description

Effective Date

The first date (inclusive) that this email notification is available to entitled end users.

Include Expired Entitlements

Determines whether or not to include expired entitlements in the distribution list. By default, only users with active entitlements are included in the distribution list.

Download Status

Limits message delivery according to whether the file has been downloaded:

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All users—Deliver to all entitled users regardless of whether they have downloaded the file.

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Users with Download Activity—Deliver to entitled users who have downloaded the file.

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Accounts with Download Activity—Deliver to entitled users who are part of an account in which at least one user has downloaded the file.

Exclude Email Filters

Allows you to identify specific email addresses or email address ranges to exclude from the distribution list. For a single address, type the address in the space provided. For multiple addresses, add a comma-separated list of email addresses in the space provided. Use an asterisk as a wildcard to exclude ranges of email addresses. For example, *@yourdomain.com, *.edu.

Limit to Countries

Restricts the delivery of notifications to countries identified by their two-character country code. Use a comma-separated list of country codes to permit delivery to multiple countries. For example, specifying US,FR permits notification delivery to users in the United States and France.

When no country codes are specified, FlexNet Operations places no notification delivery restrictions based on the recipient’s country.

Send Separate Email for Each Download Package

Determines whether to send a single message for all download packages (when multiple download packages have been selected) or to send a separate message for each download package.

Send Email Immediately

Determines whether the message is sent as soon as it is created or sent later. By default, Send Email Immediately is not selected, and email notifications are queued for sending. If you select this check box, the Producer Portal sends the message as soon as you click the Create button. Do not use this option if you want to modify the message before it is sent.

Choose an Email Template variation for this message.

File notification messages use the Update Notification Email template. Select any active variation of that template for the file notification message.

Tip:You can manage your email templates in the Producer Portal. For more information about email templates, see Managing Email Templates.

Click Create. The Producer Portal creates the email message for the files you specified, uses the settings you provided, and shows the View Email page.

On the View Email page, click Edit > Send Email. The Producer Portal opens the Send Email page.

On the Send Email page, choose to send the email or schedule its delivery.

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To send immediately, click Send.

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To schedule delivery for a later date,

Click Queue to be sent at.

Set the Send Date.

Specify the Send Time (24-hour format).

Click Send.

The Producer Portal sends the email notification.

Note:For more information about managing email messages and email templates, see Managing Email and Email Templates.