Viewing Emails Related to a Download Package

You can view email messages sent for a download packages from its View Download Package page. These messages appear in a list on the Search Results: Email page. The email messages are sorted from newest (most recently sent) to oldest.

To view emails related to a download package

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On the View Download Package page, click View > View Emails.

The Producer Portal opens the Search Results: Email page. Click the System Email ID to show the View Email page for that email message.

If no emails have been sent for products to which the current download package is associated, the Producer Portal shows an error message that reports: No email messages found.