Entitling Customers to Licenses

Entitling a customer to a license is the process of a software producer giving a customer account the right to obtain a license for a product:

Identifying the customer account that is entitled to the product licenses
Adding products for which the account is entitled to obtain licenses
Associating an order ID and line item on that order with an entitlement line item (optional)
Specifying values for license model attributes that are set at entitlement time

This section includes the following main topics.

 

Topic

Description

Entitlement Terms

Defines terms related to entitlement.

Viewing Entitlements

Describes how to view entitlements.

Creating an Entitlement

Explains how to create an entitlement and configure entitlement line items and maintenance line items.

Creating a Bulk Entitlement

Describes how to create a bulk entitlement, configure a bulk entitlement line item, and manage web register keys.

Bulk Operations: Upgrade, Upsell, or Renew a Product

Discusses bulk upgrades, upsells, and renewals.

Verifying the Status of a Bulk Operation

Describes how to display the status of bulk operations in general, and of upgrade bulk operations using auto-fulfill for embedded licenses in particular.

Emailing Bulk Operation Notifications

Describes how to initiate the sending of email notifications for bulk operations.

Merging Entitlements

Explains how to merge entitlements.

Transferring Entitlements

Explains how to transfer entitlements.

Viewing Fulfillment History

Describes how to view fulfillment history of a line item.

Viewing Entitlement History

Describes how to view the transaction history of an entitlement.