Searching for Devices

Existing devices can be easily located by performing a search of the Devices page list based on an attribute of the device you want to see. You can perform a simple search on a single attribute, or an advanced search on multiple attributes. For both searches, you can use the * wild card to match zero or more characters in the text string.

To search for a device

Optionally, to reduce the size of your devices list, you can filter it by device type and activation status before you search:

On the Devices page, hover the cursor over the

filter icon to display the filter selection list.

On the selection list, select the device Type (or types) and Status you want to view.

Click Apply to filter the devices according to your selection(s). The number in the red bubble indicates how many filters are active.

Perform a simple search or an advanced search for a device:

Simple Search

On the Devices page, click the drop-down list next to the filter icon and select the search criterion.

Type the search string in the text field next to the drop-down list.

Click Search.

Advanced Search

On the Devices page, click the + icon (next to the Search button) to open the Advanced Search window.

Type search criteria in the attribute text fields.

Click Search.

The Producer Portal shows a list of the devices that match your search criteria on the Devices page.

Note:FlexNet Operations tenants configured with a Device user option setting other than Off, listed below, can enter these User search criteria with wildcards:

•

On with no validation – free-form string

•

On with validation – email address

The Producer Portal shows a list of the devices that match your search criteria on the Device Search Results page. See About Device Attributes or About Server Attributes for more information about attributes available in the search criteria.

You can also locate served devices from the View Server page of their server. See Viewing a Server’s Served Devices for instructions.

Note:Searches that include Account as a search criterion may return devices that are not owned by an account that matches the search criteria. When Account is part of the search criteria, search results include

•

Devices owned by an account that matches the search criteria

•

Devices with licenses that belong to an account that matches the search criteria

Tip:To view a particular device, click on its device Name. On the default view for a device or server page, you can perform device editing and support activities—such as changing device or server attributes, or moving a device—that are permitted by your user account permissions. See Viewing Devices.