Creating a Maintenance

You can create maintenances from the Producer Portal’s Administer menu.

Tip:To reset all the fields on the Create Maintenance page to their defaults at any time, click the Reset button.

To create a new maintenance product

1.

Click Products > Create Maintenance. This opens the Create Maintenance page.

2.

Provide values for the following fields. Required fields are indicated with a red asterisk.

Creating Maintenance Fields

Field	Description
Name	Name of the maintenance
Version	A string that can contain any characters up to a maximum of 64, for example, 1.2.3 or SP1.
State	A maintenance product can be in one of four states: draft, deployed, inactive, or obsolete. • Draft: A maintenance product is created as a draft that can be modified or deleted. After a maintenance product is deployed to use in production, it cannot be deleted or modified, except to add or remove part numbers. • Deployed: A deployed maintenance product can be added to an entitlement. • Inactive: An inactive maintenance product cannot be deleted or modified. An inactive maintenance product cannot be added to an entitlement. • Obsolete: Deployed and inactive maintenance products can be made obsolete. Obsolete maintenance products behave like inactive maintenance products, but can be deleted.
Description	Describe the characteristics of this maintenance that make it unique.

3.

Complete the maintenance creation process by clicking Save, Add New Maintenance, or Next.

•

Click Save to save the maintenance and remain on the current page.

•

Click Add New Maintenance to save this maintenance and start to create another maintenance.

•

Click Next to map a maintenance to a part number. (See Mapping a Suite to a Part Number for instructions.)

A maintenance product is created as a draft that can be modified. After a maintenance product is deployed to use in production, it cannot be modified.

Tip:After a maintenance product has been saved, the history of its state changes can be viewed by clicking the View History button.

See Also

Mapping a Maintenance to a Part Number

Relating Maintenance to Other Products