What is an Entitlement?
An entitlement represents your customers’ rights to use your software. An entitlement acts as a container for the licenses purchased in a single order. It is analogous to a bank account: an entitlement contains rights to one or more licenses, and the customer can redeem licenses from or return licenses to this account. The figure below depicts the relationships among entitlements, customers, and line items.
Entitlements are created through the Producer Portal or imported using the Entitlement Order Web service. Entitlements are associated with:
| • | Multiple tiers of an account |
| • | One or more products |
See Also