Configuring System Settings

Max Recently Used Records

4 or specify

The number of recently used items to display in the product packaging pages.

*

ID Generator Classname

com.flexnet.
operations.generator.
OpsEsnGenerator
or specify

Set this parameter to the class that implements the com.flexnet.operations.publicapi.IDGenerator interface: It is used to generate entitlement IDs, activation IDs, and web register keys.

*

Host ID Validator

com.flexnet.operations.
publicapi.HostIDValidatoror specify

Set this parameter to the Java class that implements custom validations of host IDs.

License File Name

license or specify

This is the base name used to generated names for license files based on a custom license technology that is saved to disk or sent as an email attachment. These types of license files do not incorporate FlexNet capabilities. The default setting is license. If this field is left blank, the file name for a non-FlexNet license file or email attachment is license.lic.

If the file name is set by the CustomGenerator class in the GeneratorResponse object, the system uses that file name.

Always Display Page Count of Search Results

Selected or unselected

Determining the number of pages of search results is often time consuming. Deselect this box to prevent automatic display of the number of pages returned. This reduces the time needed to load the landing pages for Entitle Customers, Activate Licenses, and Support Licenses.

Use SUPERSEDE or SUPERSEDE_SIGN Keyword

None

Use SUPERSEDE for Upgrade

Use SUPERSEDE for Renewal

Use SUPERSEDE for upgrade and renewal

Use SUPERSEDE_SIGN for Upgrade

Use SUPERSEDE_SIGN for Renewal

Use SUPERSEDE_SIGN for upgrade and renewal

Select to use either SUPERSEDE or SUPERSEDE_SIGN for upgrade or renewal of licenses. You must carefully evaluate the risks before setting this flag. Refer to Using the SUPERSEDE and SUPERSEDE_SIGN Keywords to understand the risks.

Default: None.

Note:By default, this option is hidden and not editable. Contact Revenera support if you want to change this value.

Override Older Fulfillments on Host Using SUPERSEDE_SIGN Keyword

Selected or unselected

When fulfillment A is upgraded or renewed to create fulfillment B, if SUPERSEDE_SIGN keyword is enabled, licenses in fulfillment B supersede signatures in fulfillment A. If fulfillment B is upgraded or renewed to fulfillment C and this is selected, fulfillment C supersedes signatures from fulfillments A and B. Ensures that counts provided by fulfillment A are disabled even if user removes fulfillment B license from their server. However, this increases length of license line (limited to 4096 bytes).

Number of Allowed Retries

Number of retries

For the createLicense web service only: enter an integer value greater than zero to retry the createLicense transaction if there is a failure due to concurrent modification exception.

Do Not Sort Results by Default

Selected or unselected

If selected, search results are not sorted by Last Modified Date on Operations landing pages.

Entitlement Certificate File Name

EntitlementCertificate.
html or specify

Default file name used for the HTML entitlement certificate. The file extension should be either .html or .htm for browser display.

Send Email on Set License for On-Hold Fulfillments

Selected or unselected

Determines whether to send email to an end user while a license is set for on-hold fulfillments.

Mapped Users or Account Records in Create Account and User Page

Number of records

Number of Mapped User or Account records displayed on the Create Account and User Page. This setting overrides the default Records Per Page setting in the User Interface configuration.

*

Add Default Comment Line in License File

Selected or unselected

For FlexNet license files containing non-ASCII characters, the first line in the license file must be a comment line. This comment line is added by default by FlexNet Operations. If this comment line is causing issues with downstream applications, deselect this setting.

Bulk Operation Batch Size

Number of records

The number of SQL statements to group as a batch during a bulk operation.

*

Bulk Operation Retry

Number of attempts

Number of times to retry a bulk operation.

*

Default Country for Users and Account Addresses

Unspecified or a two-letter country code (as specified by ISO 3166 guidelines)

A two-character country code that FlexNet Operations uses as the default country for users and accounts. Use Unspecified if you do not want FlexNet Operations to supply a default value.

*

Send Email When New Entitlement Is Created After Split

Selected or unselected

Configures FlexNet Operations to send a notification email when a new entitlement is created as the result of a split. (Entitlements can be split, by publisher and partner users, on the End-User Portal.)

Default: Selected.

Default Operator Used for Simple Search

Contains
Equals
Starts With
Ends With

Sets the default operator for simple searches in the Producer Portal.

Default: Contains.

Enable Product Lines for Products

Selected or unselected.

Show or hide product lines functionality for products only. No visibility restrictions for users and accounts are applied.

When this setting is selected, producers can define product lines, assign products to product lines

Requires that the configuration setting for Enable Product Lines for Products, Users, and Accounts be unselected.

Default: Selected.

Data Extract File Location

flexnet-data\site or specify

The relative path to the location where the output (artifact files) of optional data extract jobs are stored.

For Data Extract File Location, specify a valid path on the local file system.

For more information about scheduling data extract jobs, see Administering Alerts.

Highlight Latest Upgrade Line Items

Selected or unselected

By default, show only line items for the most recent version in the End‑User Portal’s List Entitlements page and Map Entitlements page. Related, older version are grouped under the most recent version when related, older versions are available.

When Highlight Latest Upgrade Line Items is unselected, the List Entitlements page and Map Entitlements page show a mixed, flat list of line items—including parent line items and older versions along with the most recent version.

Default: Selected.

Show environment with email subject

Selected or unselected

Enables the addition of the environment in the subject of the email. If selected the name of the environment (UAT, CI, QA, etc., except PROD or DR) that triggered the email will be included in the subject line.

Default: Unselected.

Apply Manage Users permission to users in shared accounts

Selected or unselected

Manages the behavior when a customer user belongs to more than one account.

If selected, a customer user logged in at the End-User Portal has Manage Users permissions (view, edit, reset password, link or remove an account) for other customer users that belong to the same account.

Default: Unselected

Allow used entitlement/line item state change to Inactive or Obsolete

Selected or unselected

Controls whether entitlements or line items that have been activated on a device can have their state changed to Inactive or Obsolete.

When not selected, attempting to change such an entitlement’s or line item’s state to Inactive or Obsolete triggers an error message. The state can only be changed after the entitlement or line item has been unmapped from the device.

When this configuration option is selected, an entitlement or line item that has been activated on a device can still be used until the license expires, even if the entitlement or line item has been deactivated or made obsolete.

Default: Selected.

Remove licenses from CLS when line item state is changed to Inactive/Obsolete

Selected or unselected

If selected, licenses mapped to CLS are removed when a line item’s state is changed to Inactive or Obsolete (using the setLineItemState SOAP request).

Requires that the configuration setting for Allow used entitlement/line item state change to Inactive or Obsolete be unselected.

Default: Unselected.

Use Recaptcha validation when sending entitlement emails

Selected or unselected

If selected, entitlement emails will only be sent after re-authentication using the Google reCAPTCHA mechanism.

Requires that the configurations for Recaptcha Site key and Recaptcha Secret password be set.

In this case, the List Entitlements email preview page of the Producer Portal shows the “I’m not a robot” check box which enables the user to send an entitlement email.

Default: Unselected.

Use Soap Service for VCG

Selected or unselected

Select to use the SOAP service for secure license generation, instead of the Windows VCG Service or the Linux VCG Service.

Default: Unselected.

VCG Service User Name

Valid user name in the format domain/username

The user name used to authenticate the SOAP service for generating the secure license.

Allow Adding Backup Server for Producer

Selected or unselected

Allow or prevent adding backup servers via web services and Producer Portal.

Skip Account Check – for hosts (see next row for devices)

Selected or unselected

Hosts: If selected, allows a host to have line items belonging to multiple accounts.

Auto-provision error email recipient(s)

Valid email address

Comma-separated email IDs that receive any error emails related to auto-provisioning.

Override license expiration date

Selected or unselected

If selected, allows user to shorten license expiration term.

Producer User’s Password for CLS (Confirm)

Password fulfilling the requirements

The Cloud Licensing Service password must fulfill the following requirements:

Renewal
Look Ahead

200 or specify.

Default: 200 days.

The number of days in the future, including the day the Expiring Entitlements job runs, to search for entitlements to include in the Renewal Reminder email message.

This value is also used as the upper limit for line items that appear on the Expiring Entitlements page in the End-User Portal. Those entitlements with expiration dates further out than the Renewal Look Ahead are excluded from the list.

Note:This setting is also used to limit the number of expired entitlements shown on pages that list expired entitlements. Entitlements that are more than 200 days (using the default setting) past their expiration date are not shown.

Tip:The Renewal Look Ahead value must be greater than the Expiring Window value.

*

Expiring Email Frequency

30 or specify.

Default: 30 days.

The minimum number of days to wait before sending out the next Renewal Reminder email message to a particular account.

For example, using the default system configuration settings, FlexNet Operations limits the number of renewal reminders sent to an account to one every 30 days.

Together with the Expiring Window, Expiring Email Frequency determines whether or not FlexNet Operations sends a Renewal Reminder email message. (Renewal Reminder email messages are based on the Renewal Reminder email template.)

See More About the Expiring Entitlements Job for details.

*

Renewal Critical

30 or specify.

Default: 30 days.

Number of days from an entitlement’s expiration date to mark the entitlement as critical.

This value and the Expiring Window value determine the way line items are highlighted on the Expiring Entitlements page in the End-User Portal. Line items that expire within the number of days specified in the Renewal Critical setting are highlighted in red.

*

Renewal Failed Notification Email

Valid email address

An email address to which FlexNet Operations sends renewal notifications when an account with expiring or expired entitlements has no end users who have subscribed to receive renewal reminders. Producers can use this address to receive the renewal reminders on behalf of their customer accounts.

Consumption Thresholds (Low,High)

0-100,0-100

Default: 30,70

The low and high markers for service consumption levels. Consumption is considered unhealthy if below the low threshold and very healthy if at or above the high threshold.

Account Health Thresholds (Low,High)

0-100,0-100

Default: 30,70

The low and high markers for an account's overall health. The account is considered unhealthy if below the low threshold and very healthy if at or above the high threshold.