Account Product Health
On the Account <account name> page, click on the Products tab to see the list of products.
The list contains the following information:
Column |
Description |
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Score |
The calculated health score. This number is based on the number of consumed versus total available consumable features and/or licenses for that product. The number is then assigned a status of healthy, warning, or at risk, depending on the threshold set in the system configuration. See the Customer Growth settings under Configuring System Settings. |
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Consumed quantity |
The total number of licenses and/or features that have been consumed. If feature consumption exists, this number is displayed as a link. Consumed products include
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Total quantity |
The sum of all possible features or licenses plus all possible quantities not mapped to a server. |
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Product name |
The name of the product. |
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Description |
A description of the product. |
Note:The list can be sorted by Score, Consumed quantity, Total quantity, and Product name.
To filter the products list
1. | On the Products tab, hover the cursor over the ![]() |
2. | To change the default filter setting, unselect one or more of the conditions. If all the condition boxes are unselected, a warning appears to remind you that at least one of the score filters must be selected. |
3. | Click Apply to filter the products according to your selections. |
The number in the red bubble indicates how many filters are active.
You can also search a filtered product list. Use the drop-down list to target your search to a product’s Product Name or Description.
To view Feature Consumption
• | Click on the Consumed quantity value to open the Feature Consumption window. |
The Feature Consumption window displays the consumption of features attached to any given product, if there are any. Any feature with an embedded license model, and mapped to a license server, is included in the consumption numbers.
Note:The list can be sorted by Score, Consumed quantity, Total quantity, or Feature name.
To filter the feature consumption list
1. | On the Feature Consumption window, hover the cursor over the ![]() |
2. | To change the default filter setting, unselect one or more of the conditions. If all the status boxes are unselected, a warning appears to remind you that at least one of the score filters must be selected. |
3. | Click Apply to filter the features according to your selections. |
The number in the red bubble indicates how many filters are active.
You can also search a filtered feature list. Use the drop-down list to target your search to for a feature by Name or Description.