Viewing Usage Reports
Producers who use FlexNet Usage Management can view usage history reports in the Producer Portal. You first search for reports on your usage-enabled products by usage search criteria. The search results show matching usage reports primarily by the associated account ID. You can click the account ID for a particular report to view usage gauges (default), tables, and timelines for that account’s report.
Usage Search Criteria
The table below describes the usage search criteria available on the Usage Search page.
|
Attribute |
Description |
|
Account ID |
The ID of the customer account for which you want to see usage reports. |
|
Usage Threshold |
Specifies a minimum usage percentage for any usage meter. To see usage reports for accounts that meet or exceed fifty percent of their entitled counts, for example, set Usage Threshold to 50. To see only accounts that are at or over their entitled limits, set Usage Threshold to 100. Only accounts for which at least one meter that meets or exceeds the specified threshold are included in the search results. |
|
As of Date |
The date limit for usage reports. Reports that occur after the specified As of Date value are excluded from the search results. |
|
Product Line |
The product line for which you want to see usage reports. Only reports that include usage history for products in the specified product line are included in the search results. |
|
Meter Name |
The name of the meter (usually a feature name) for which you want to see usage reports.
|
Searching for Usage Reports
The following steps explain how to obtain usage reports for your customer accounts.
To view a usage report
| 1. | In the Producer Portal, click Usage > Usage Search. The Producer Portal opens the Usage Search page. |
| 2. | Specify search criteria for the usage reports you want to see. |
| 3. | Click Search. The Producer Portal shows a list of usage reports that match your search criteria. |
| 4. | Click the Account ID value for a report to see the usage report page for that account. |
The Producer Portal opens the View Usage for Account: <customer account> page. This page includes usage gauges, tables, and timelines for the designated product line and date. Click the report type buttons to switch between report types.
This page also allows you to select different product lines and to alter the dates for which usage history data is shown.
| • | Click the Product Family control to choose from the product families to which the current customer account is entitled. |
| • | Click the As of Date control to set a different date limit for the usage reports. |
See Also