Download Files

On the Producer Portal, you can add and manage the files you want to make available for your customers to download from the End-User Portal. You can add a file by creating a file definition for it and then uploading its file image.

When you create a file definition in the Producer Portal, you specify a file description and file ID. Then, you upload the file image from your local system into FlexNet Operations. Without the file image upload, the file definition in FlexNet Operations has no payload when a customer tries to download it from the End-User Portal.

The creation of a download file follows the sequence below:

1.

Create the file definition—Create a placeholder for the file image in FlexNet Operations and give the file, at minimum, a file ID. Other file details are optional at this point.

2.

Upload the file image—Copy the actual file into FlexNet Operations. This file is what gets delivered to End-User Portal users when they download the file.

3.

Associate the file with one or more download packages—Download packages collect one or more files and tie them to a product. Without any association to a download package, the file will never appear for download on the End-User Portal.

Once a file has been added and associated with a download package, it is available for End-User Portal users to download from any product to which the download package is associated and to which the End-User Portal user is entitled.