Creating a Customer End User

In this exercise, you create end user Lisa Barry.

To create a customer end user

1.

On the same Create An Account page, click Create a User. The Create A User page appears.

2.

Under Contact Details, enter the new customer user’s attributes:

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First Name: Type Lisa

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Last Name: Type Barry

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Email Address: Type an email address you control. This is the customer’s End-User Portal login user name.

Note:This is also the email account to which FlexNet Operations sends the customer’s initial credentials and entitlements.

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Keep the default values for all other user and contact attributes.

3.

Under Accounts, select the check box for Portal Admin User Role. This gives Lisa Barry administrative Portal User permissions.

4.

Click Save. New user Lisa Barry is created and this message appears: User Lisa Barry successfully added.A welcome email is sent to the email address you provided.

5.

Record the credentials you receive in the welcome email, then use them to log in to the FlexNet Operations End-User Portal and verify that the Lisa Barry account is functional.

Note:The first time the customer logs in to the FlexNet Operations End-User Portal, he/she is asked to change the temporary password and select security questions.

6.

Log out of the FlexNet Operations End-User Portal.

7.

Log out of the FlexNet Operations Producer Portal or continue with Product Creation.