Viewing a Manual Return

Follow this procedure to view a return after you manually generate a return response.

After a return response is generated manually

1.

Verify the Activation ID, Product, Version, Fulfillment ID, and Sold To.

2.

Click Save to File to save this response to a file. The default file name is responseXML.xml.

3.

Send the file to the customer with instructions for using the activation utility to process the response and return the license.